Course Description


"There are two types of people in the world: those who know they are in sales and those who don't."

- Chuckism #1

Can an entry-level employee harm your relationship with your best customer?

Let's change that now!


What is the difference between a sales-driven organization and a sales-focused organization? 

Every organization is sales-driven.  Sales creates the fuel that powers the organization, and the resulting profit allows the enterprise to grow. 

In a sales-focused company, everyone focuses on the customer - or the customer's customer. 

Here you will find:

Everything EXselling has to offer now - and in the future.

Next-generation sales and service concepts and processes.


Plus, the proven P.L.U.S.H. selling process.

The five principles behind a successful value-added sale and how to implement them. 


Plus, the "Speak Like a Pro" Course

Communicate more effectively in front of any audience with confidence and competence.

 

Plus, Compensate Salespeople Based on Profit 

A practical approach for sales leaders and sales professionals that requires no complex algorithms of calculators.

 

Plus, Customer Servicing

A formal, intuitive approach to enhance your organization's top and bottom lines using your customer-facing team members.


New lessons are being added to the EXselling curriculum regularly.  This course will be updated to include them as they are added. Selling in a Recession material is included. Speak Like a Pro is included. The price of this course will increase, but you will have access for one year with your initial investment. 

As you move through each new lesson, begin using the concepts and principles immediately. Discuss them with others in your organization who are also taking the training to uncover even more ways of using what you have learned. 

Your investment at this time will be $950 or $95 a month. As more content is added, the tuition will increase, and you will have immediate access without upgrading.


$950 per person

or $95/month

One User | Three Devices | One Year.


 What would one additional sale be worth to you?

What would one additional sale per month mean to your organization? 

What would one additional sale per week mean to your organization? 


Consider holding in-house DIY training sessions weekly or monthly. 

Sharing what you have learned will help others succeed, and their ideas will help you. 

Best of all, actively involving your team members in training will create peer-to-peer coaching inside your organization. Since sales professionals are competitive, your organization will experience enhanced energy in your sales team. - and results.

Remember, sales development, including sales training, is a career-long pursuit. 

See a video here: https://www.youtube.com/watch?v=r5DRJEKpOno



Lessons included in this course include some of the latest concepts in professional selling:

  • What is sales?
  • Business function selling
  • Blended Selling
  • Kaizen | Lean for Sales
  • The Power of 3
  • Cost Justification
  • Supply Chain Selling
  • The complete P.L.U.S.H.Selling course
  • How to use professional speakers' tricks to be more competent, comfortable, and successful.
  • The complete 21-lesson Customer Servicing course


NOTE: You will be asked for your name and email address. We do not retain these, use these, or share them. If you would like to receive Chuck's free newsletters, email him: [email protected]. In the history of recorded time, no customer has ever said,' Your price is too high,'and meant it. "  - Chuckism #6" There are two types of people in the world: those who know they are in sales and those who don't." - Chuckism #1 PHILOSOPHY Regardless of your profession, you are in sales. Obviously, salespeople are. And so are their leaders. Teachers are in sales since they must convince students to learn. Doctors and nurses are in sales. Parents have an awesome sales responsibility. Everyone is a teacher. Your wisdom matters. Wisdom is the combination of education and experience. Everyone we meet can teach us something and can learn from us, but we may have to "sell" our wisdom before they will buy it.  CREDENTIALS Former top salesperson out of 1,100 at A.T.&T.Successful national account manager, Inducted into the Speaker Hall of FameEarned Certified Speaking Professional designation (4-year program)Received "Lifetime Achievement Award" and "Impact Speaker of the Year" recognition from the world's largest invitation-only CEO and senior executive membership organization Decorated Vietnam veteran" If I always do what I've always done... I'll have less than I've ever had before." [email protected] | ww.ChuckReaves.com

Chuck Reaves, CSP, CPAE, CSO

Hall of Fame Professional Speaker

Course curriculum

  • 01

    Erase the Price Objection

    • Introduction

    • What is the Price Objection?

    • How the Buying Motivation Impacts the Price Objection

    • "Your Price is Too High"

    • "We Can Get the Same Thing for Less"

    • "They Will Never Approve This"

    • "I Get It - It's Just Not For Us"

    • Benefits

  • 02

    Compensate Salespeople on Profit

    • Part One

    • Part Two - The Basics

    • Part Three - Types

    • Part Four - Example

    • Part Five - Examples

    • Recap

  • 03

    Customer Service as a Profit Center

    • 1. Course Objectives

      FREE PREVIEW
    • Download the Handout for Lesson 2: You Are in Sales

      FREE PREVIEW
    • 2. You Are in Sales

      FREE PREVIEW
    • Download the Handout for Lesson 3: The Sales Cycle

    • 3. Sales Cycle

    • Download the Handout for Lesson 4: Three Types of Accounts

    • 4. Three Types of Accounts

    • Download the Handout for Lesson 5: Profit

    • 5. Profit

    • Download the Handout for Lesson 6: Who is the Customer?

    • 6. Who is the Customer?

    • Download the Handout for Lesson 7: Overview

    • 7. Overview

    • Download the Handout for Lesson 8: Six Types of Customers

    • 8. Six Types of Customers

    • Download the Handout for Lesson 9: Endorser

    • 9. Endorser

    • Download the Handout for Lesson 10: Buyer

    • 10. Buyer

    • Download the Handout for Lesson 11: Satisfied Mute

    • 11. Satisfied Mute

    • Download the Handout for Lesson 12: Dissatisfied Mute

    • 12. Dissatisfied Mutes

    • Download the Handout for Lesson 13: Grumbler

    • 13. Grumbler

    • Download the Handout for Lesson 14: Complainer

    • 14. Complainer

    • Download the Handout for Lesson 15: Objective and Motto

    • 15. Objective and Motto

    • Download the Handout for Lesson 16: Why This Matters

    • 16. Why This Matters

    • Download the Handout for Lesson 17: What Can You Do?

    • 17. What Can You Do?

    • Download the Handout for Lesson 18: Set the Tone

    • 18. Set the Tone

    • Download the Handout for Lesson 19: Expectations

    • 19. Determine Expectations

    • Download the Handout for Lesson 19A: Advanced Expectations

    • 19A: Advanced Expectations

    • Download the Handout for Lesson 20: Reality

    • 20. Reality

    • Download the Handout for Lesson 21: Variance

    • 21. Variance

    • Download the Handout for Lesson 22: Ientify an Action Plan

    • 22. Identify an Action Plan

    • Download the Handout for Lesson 23: Categorize

    • 23. Categorize

    • Download the Handout for Lesson 24: Execute

    • 24. Execute

    • Download the Handout for Lesson 25: Referrals

    • 25. Referrals

    • Download the Handout for Lesson 26: Final

    • FINAL

    • Handout for Advanced Cost Justification

    • Advanced Cost Justification

    • Leader's Instructions

  • 04

    EXselling Introduction

    • What is EXselling?

  • 05

    Comprehensive EXselling Course

    • The Power of Three

    • Business Function Selling - Advanced Consultative Selling

    • Supply Chain Selling

    • Blended Selling Part 1

    • Blended Selling Part 2

    • Cost Justification

    • Kaizen/Lean for Sales Part One

    • Kaizen/Lean for Sales Part Two

  • 06

    P.L.U.S.H. Selling

  • 07

    How to Speak Like a Pro

    • How to Speak Like a Pro

      FREE PREVIEW
    • A message from the instructor

      FREE PREVIEW
    • Before we begin...

    • Overview

    • Know the Lingo

    • Test your learning

    • What Will the Environment Be?

    • Four Types of Presentations - Which Will You Use?

    • Content & Delivery - Four Formats, Which Will You Use?

    • Test your learning

    • The Two Most Important Sentences - Know Them!

    • Your Introduction Can Make You or Ruin You

    • How To Interact With Members of the Audience

    • Tell Them Three Times

    • Showtime!

    • Using PowerPoint or Keynote Professionally

    • More Advanced Ideas

    • Before you go...

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